"Do we know what we're doing? Yes—the will of Freyalise."
—Laina of the Elvish Council
Items are eligible for return within 30 days of initial purchase.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging
Non-returnable items: Gift cards Secondary market product: MTG Singles, Pokémon Singles etc.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a store credit will automatically be applied to your account.
Shipping To return your product, you should mail your product to:
1477 E Rock Hill Rd
Wood River IL, 62095
You will be responsible for the cost of return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.